Payment

At TOLIX, we understand the importance of security in online transactions. That's why we are committed to providing our customers with a secure and reliable payment experience.

We accept payments in the following currencies: EUR, GBP, DKK, SEK, NOK and CHF.

Our payment methods include:

• Bank cards: Carte Bleue, Visa, Mastercard, American Express
• PayPal
• Apple Pay
• Shop Pay

These payment options guarantee secure and fast processing of your order.

When you finalize your purchase, you will be asked to provide your credit card information, including the card number, expiry date, and security code. For payments via PayPal, Apple Pay, or Shop Pay, you will be redirected to the corresponding platform to complete the transaction.

TOLIX partners with SHOPIFY, a trusted payment provider, for secure transaction processing. We never have access to your banking information. SHOPIFY, based in Canada, ensures the security and confidentiality of your data in accordance with the standards established by the European Commission. All transactions are protected by SSL (Secure Sockets Layer) encryption technology, guaranteeing the security of your personal and banking information.

For added security, a 3D Secure code, provided by your bank, may be required to validate your payment.

For international deliveries, customers may be required to pay directly any customs duties, VAT or other taxes due upon importation of the products into the country of delivery.

In the case of a refund, you are credited to the bank card account that was used for the payment.

If your card is a deferred debit card, your credit will also be deferred.

For any questions regarding payment, please do not hesitate to contact us at the email address customer@tolix.com , or by telephone at +33 (0)1 87 44 67 28, from Tuesday to Saturday from 10am to 7pm.